Customer service

  • Fast 24/7 delivery

    • We send the product key 2 minutes after receiving your payment.
    • You receive a download link and installation instructions per mail.
    • The software and the instructions are available in 5 languages (German, English, French, Italian, Spanish).
  • Strong partners

    • We are official Corel Salespartner.
    • We are Microsoft Gold Partner with MSPN.
    • We are member of the VeRI program.
  • Invoice

    • Within 24 hours you´ll receive (if needed) an invoice with VAT ID and Microsoft Partner Number.
    • We will provide a license certificate which documents the origin of the software.
    • Safety through the use of legal software.
    • Software from Germany with proof of origin.
    • You will receive an invoice and a license transfer certificate.
    • All licenses will pass an audit through the use of blockchain technology.
  • Product warranty

    • 30 days money back guarantee.
    • Guaranteed online activation.
    • Lifelong product warranty.
    • New licenses from Germany, not pre-owned.
    • Quality check of the product keys before shipping.
  • Transparency

    We fulfill all legal requirements regarding our information duties.

    • Link to the platform of the EU Commission regarding online dispute resolution.
    • No sales of only product keys without a matching license.
    • Proof of origin for every license.
  • Fast and secure payments

    You can pay in a safe and fast manner using these services:

    • Paypal
    • Skrill
    • Bank transfer
    • Western Union
  • Software download

    • Fast and secure download from our download portal without registration.
    • All programs has been checked for viruses and malware.
    • Our download portal is available in five languages.
  • Our customer service – there to help you!

    • Reachable by phone for 4 hours per day.
    • Reachable 24/7 per mail.
    • Multilingual customer support (German, English, French, Italian, Spanish).

 

We don’t just sell you a key. You receive full service and support with the purchase of your product.