30-day money-back guarantee & lifetime replacement guarantee
Win & Office France Boutique Offers a 30-day money-back guarantee for all purchased products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.
After this period, we offer a Lifetime replacement warranty for any defective product.
Legal guarantee
The legal warranty period under German law is: 1 year from the date of purchase for defects due to a design, material or manufacturing error.
Conditions for defective products
In the event of a defective product, Win & Office France Boutique Will repair or replace the affected item free of charge, at its discretion, provided that the following conditions are met:
- The buyer must inform the seller in writing of the defect without delay.
- The defect must result from an design, material or manufacturing error from the manufacturer or the seller.
- Defective products to be repaired or replaced must be returned to the seller. on request.
- If the products were manufactured by a Third-party provider and delivered to the seller, any warranty granted to the seller will be transferred to the buyer.
- The seller reserves the right, at its discretion, to to refund the price defective products if the latter has already been paid for.
