30-day money-back guarantee & lifetime replacement guarantee
Store Win & Office Keys offers a 30-day money-back guarantee on all products purchased. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.
After these 30 days we offer a Lifetime replacement guarantee for all defective products.
Legal warranty
The statutory warranty period according to German law is 1 year from the date of purchase for defects attributable to faulty design, materials or workmanship.
Conditions for defective goods
In the event of defective goods Store Win & Office Keys at its own discretion, either repair or replace the defective goods - free of charge - provided the following conditions are met:
- The buyer must inform the seller immediately In writing about the defect.
- The defect must be defective design, materials or workmanship by the manufacturer or seller.
- The defective goods must be Requirement of the seller be returned.
- If the goods were purchased from a Third-party provider manufactured and delivered to the seller, any warranty granted to the seller is transferred to the buyer.
- The seller is authorized, at your own discretion to refund the purchase price of the defective goods if this has already been paid.
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