Services

Customer service

  • Fast delivery 24/7

    • We send the product key 2 minutes after receiving your payment
    • You will receive a download link and installation instructions via email
    • The software and instructions are available in 5 languages (German, English, French,
      Italian, Spanish)
  • Strong partners

    • We are official commercial partners of Corel
    • We are a Microsoft Gold Partner with MSPN
    • We are members of the VeRI program
  • Invoice

    • Within 24 hours, you will receive (if necessary) an invoice with the VAT number and the Microsoft partner number.
    • We will provide a license certificate documenting the origin of the software.
    • Security thanks to the use of legal software
    • German software with proof of origin
    • You will receive an invoice and a license transfer certificate.
    • All licenses will undergo an audit using blockchain technology
  • Warranty of products

    • 30-day money-back guarantee
    • Online activation guaranteed
    • Lifetime warranty on the product
    • New licenses from Germany, not used
    • Quality check of product keys before shipment
  • Transparency

    We comply with all legal requirements related to our duty of information

    • Link to the European Commission platform on online dispute resolution
    • No sale of product key only without the corresponding license
    • Proof of origin for each license.
  • Fast and secure payments

    You can pay securely and quickly using these services:

    • PayPal
    • Skrill
    • Bank transfer
    • Western Union
  • Downloading the software

    • Fast and secure downloading from our download portal without registration
    • All programs have been checked for viruses and malware.
    • Our download portal is available in five languages
  • Our customer service: here to help you!

    • Accessible 24/7 via email
    • Multilingual customer support (German, English, French, Italian, Spanish)

 

Shop Win & Microsoft Office doesn’t just sell a key; you receive comprehensive service and support when purchasing your product.