{"id":1156,"date":"2020-12-16T16:09:41","date_gmt":"2020-12-16T16:09:41","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1156"},"modified":"2025-09-06T20:43:04","modified_gmt":"2025-09-06T19:43:04","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/shop.winandoffice.com\/switzerland\/fr\/returns-and-refunds\/","title":{"rendered":"R\u00e9tractation et retour"},"content":{"rendered":"<ul style=\"padding-left: 20px;\">\n<li>Pas de frais de retour<\/li>\n<li>Pas de frais de port<\/li>\n<li>Remboursement int\u00e9gral pendant 30 jours<\/li>\n<li>Garantie de remplacement \u00e0 vie<\/li>\n<\/ul>\n<p><strong>Information sur le droit de r\u00e9tractation<\/strong><\/p>\n<p>Vous avez le droit de vous r\u00e9tracter de ce contrat sans donner de raison dans les 30 jours suivant la r\u00e9ception de la marchandise.<\/p>\n<p>Pour exercer votre droit de r\u00e9tractation, vous devez nous notifier votre d\u00e9cision de vous r\u00e9tracter du pr\u00e9sent contrat au moyen d'une d\u00e9claration d\u00e9nu\u00e9e d'ambigu\u00eft\u00e9 (par exemple, lettre envoy\u00e9e par la poste, t\u00e9l\u00e9copie ou courrier \u00e9lectronique). Pour ce faire, vous pouvez utiliser le mod\u00e8le ci-joint.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p><strong>Propri\u00e9taire :<\/strong> AINGSUMON KINSEN<\/p>\n<p><strong>Si\u00e8ge social :<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Allemagne<\/p>\n<p><strong>Site Allemagne :<\/strong> B\u00e4renpl. 2 3011 Berne Suisse<\/p>\n<p><strong>T\u00e9l :<\/strong> +49 03023255685<\/p>\n<p><strong>Courrier \u00e9lectronique :<\/strong> <a href='mailto:switzerland@dl-winandoffice.com'>switzerland@dl-winandoffice.com<\/a><\/p>\n<\/div>\n<p><strong>Mod\u00e8le de formulaire de r\u00e9tractation<\/strong><\/p>\n<p>(Si vous souhaitez vous r\u00e9tracter, veuillez remplir et renvoyer ce formulaire).<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p>Par la pr\u00e9sente, je\/nous () r\u00e9voque(ons) le contrat que j'ai\/nous avons () conclu pour l'achat des marchandises suivantes ()\/la fourniture du service suivant () :<\/p>\n<ul style=\"padding-left: 20px;\">\n<li>Command\u00e9 le () \/ re\u00e7u le ()<\/li>\n<li>Nom du\/des consommateur(s)<\/li>\n<li>Adresse du\/des consommateur(s)<\/li>\n<li>Signature du\/des consommateur(s) (uniquement en cas de communication sur papier)<\/li>\n<li>Date<\/li>\n<\/ul>\n<\/div>\n<p><em>(*) Biffer la mention inutile.<\/em><\/p>\n<p>Pour que le d\u00e9lai de r\u00e9tractation soit respect\u00e9, il suffit que vous envoyiez la communication relative \u00e0 l'exercice du droit de r\u00e9tractation avant l'expiration du d\u00e9lai.<\/p>\n<p><strong>Cons\u00e9quences de la r\u00e9vocation<\/strong><\/p>\n<p>En cas de r\u00e9tractation du pr\u00e9sent contrat, nous vous rembourserons imm\u00e9diatement tous les paiements re\u00e7us de vous, y compris les frais de livraison (\u00e0 l'exception des frais suppl\u00e9mentaires d\u00e9coulant du fait que vous avez choisi un mode de livraison autre que le mode de livraison standard le moins cher que nous proposons). Pour ce remboursement, nous utilisons le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour la transaction initiale, sauf s'il en a \u00e9t\u00e9 express\u00e9ment convenu autrement avec vous ; en aucun cas, des frais ne vous seront factur\u00e9s pour ce remboursement.<\/p>\n<p><strong>Garantie de remplacement \u00e0 vie :<\/strong><\/p>\n<p>Si vous avez manqu\u00e9 la p\u00e9riode de remboursement de 30 jours, nous vous offrons une garantie de remplacement \u00e0 vie pour le produit. Si le produit est d\u00e9fectueux pendant son utilisation, vous recevrez un remplacement gratuit.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\"><strong>Propri\u00e9taire :<\/strong> AINGSUMON KINSEN<br \/>\n<strong>Si\u00e8ge social :<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Allemagne<br \/>\n<strong>Le site suisse :<\/strong> B\u00e4renpl. 2 3011 Berne Suisse<br \/>\n<strong>T\u00e9l :<\/strong> +49 03023255685<br \/>\n<strong>Courrier \u00e9lectronique :<\/strong> <a href='mailto:switzerland@dl-winandoffice.com'>switzerland@dl-winandoffice.com<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Pas de frais de retour Pas de frais d'exp\u00e9dition Remboursement int\u00e9gral pendant 30 jours Garantie de remplacement \u00e0 vie Information sur le droit de r\u00e9tractation Vous avez le droit de vous r\u00e9tracter du pr\u00e9sent contrat sans donner de motif dans un d\u00e9lai de 30 jours \u00e0 compter de la r\u00e9ception des marchandises. Pour exercer votre droit de r\u00e9tractation, vous devez nous envoyer une d\u00e9claration claire (par exemple, une lettre envoy\u00e9e par la poste,... <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1156","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Widerruf und R\u00fcckgabe - Switzerland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.winandoffice.com\/switzerland\/fr\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Widerruf und R\u00fcckgabe - Switzerland\" \/>\n<meta property=\"og:description\" content=\"Keine R\u00fccksendegeb\u00fchren Keine Versandkosten 30 Tage volle R\u00fcckerstattung Lebenslange Ersatzgarantie Widerrufsbelehrung Sie haben das Recht, diesen Vertrag ohne Angabe von Gr\u00fcnden innerhalb von 30 Tagen nach Erhalt der Ware zu widerrufen. 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