{"id":1156,"date":"2020-12-16T16:09:41","date_gmt":"2020-12-16T16:09:41","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1156"},"modified":"2026-03-14T09:50:40","modified_gmt":"2026-03-14T08:50:40","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/","title":{"rendered":"Devolu\u00e7\u00f5es e reembolsos"},"content":{"rendered":"<ul style=\"padding-left: 20px;\">\n<li>Sem taxas de devolu\u00e7\u00e3o<\/li>\n<li>Sem custos de envio<\/li>\n<li>Reembolso total em 30 dias<\/li>\n<li>Garantia de substitui\u00e7\u00e3o vital\u00edcia<\/li>\n<\/ul>\n<p><strong>Pol\u00edtica de Cancelamento<\/strong><\/p>\n<p>Tem o direito de cancelar este contrato sem necessidade de indicar qualquer motivo, no prazo de 30 dias a contar da rece\u00e7\u00e3o dos bens.<\/p>\n<p>Para exercer o seu direito de cancelamento, deve notificar-nos da sua decis\u00e3o de cancelar este contrato atrav\u00e9s de uma declara\u00e7\u00e3o inequ\u00edvoca (por exemplo, uma carta enviada por correio, fax ou e-mail). Pode utilizar o modelo anexo para este efeito.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p><strong>Propriet\u00e1rio:<\/strong> AINGSUMON KINSEN<\/p>\n<p><strong>Sede:<\/strong> Av. Lus\u00edada, 1500-392 Lisboa, Portugal<\/p>\n<p><strong>Localiza\u00e7\u00e3o Alemanha:<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Deutschland<\/p>\n<p><strong>Tel.:<\/strong> +49 03023255685<\/p>\n<p><strong>Email:<\/strong> <a href='mailto:portugal@dl-winandoffice.com'>portugal@dl-winandoffice.com<\/a><\/p>\n<\/div>\n<p><strong>Modelo de Formul\u00e1rio de Cancelamento<\/strong><\/p>\n<p>(Se desejar cancelar o contrato, preencha este formul\u00e1rio e devolva-o.)<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p>Eu\/N\u00f3s () cancelo()\/cancelamos() por meio deste o contrato celebrado por mim\/n\u00f3s () para a compra dos seguintes bens ()\/presta\u00e7\u00e3o do seguinte servi\u00e7o ():<\/p>\n<ul style=\"padding-left: 20px;\">\n<li>Encomendado em () \/ recebido em ()<\/li>\n<li>Nome do(s) consumidor(es)<\/li>\n<li>Morada do(s) consumidor(es)<\/li>\n<li>Assinatura do(s) consumidor(es) (apenas se a notifica\u00e7\u00e3o for feita em papel)<\/li>\n<li>Data<\/li>\n<\/ul>\n<\/div>\n<p><em>(*) Riscar o que n\u00e3o interessa.<\/em><\/p>\n<p>Para cumprir o prazo de cancelamento, \u00e9 suficiente que envie a sua notifica\u00e7\u00e3o do exerc\u00edcio do direito de cancelamento antes da expira\u00e7\u00e3o do prazo de cancelamento.<\/p>\n<p><strong>Consequ\u00eancias do Cancelamento<\/strong><\/p>\n<p>Se cancelar este contrato, reembolsaremos imediatamente todos os pagamentos que recebemos de si, incluindo os custos de entrega (com exce\u00e7\u00e3o dos custos adicionais resultantes da sua escolha de um m\u00e9todo de entrega diferente da entrega padr\u00e3o menos dispendiosa por n\u00f3s oferecida). Para este reembolso, utilizaremos o mesmo meio de pagamento que usou para a transa\u00e7\u00e3o original, salvo acordo expresso em contr\u00e1rio consigo; em circunst\u00e2ncia alguma ser\u00e3o cobradas taxas por este reembolso.<\/p>\n<p><strong>Garantia de Substitui\u00e7\u00e3o Vital\u00edcia:<\/strong><\/p>\n<p>Se perder o prazo de reembolso de 30 dias, oferecemos uma garantia de substitui\u00e7\u00e3o vital\u00edcia para o produto. Se o produto apresentar defeito durante a utiliza\u00e7\u00e3o, receber\u00e1 uma substitui\u00e7\u00e3o gratuita.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\"><strong>Propriet\u00e1rio:<\/strong> AINGSUMON KINSEN<br \/>\n<strong>Sede:<\/strong> Av. Lus\u00edada, 1500-392 Lisboa, Portugal<br \/>\n<strong>Localiza\u00e7\u00e3o Alemanha:<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Deutschland<br \/>\n<strong>Tel.:<\/strong> +49 03023255685<br \/>\n<strong>Email:<\/strong> <a href='mailto:portugal@dl-winandoffice.com'>portugal@dl-winandoffice.com<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sem taxas de devolu\u00e7\u00e3o Sem custos de envio Reembolso total em 30 dias Garantia de substitui\u00e7\u00e3o vital\u00edcia Pol\u00edtica de Cancelamento Tem o direito de cancelar este contrato sem necessidade de indicar qualquer motivo, no prazo de 30 dias a contar da rece\u00e7\u00e3o dos bens. Para exercer o seu direito de&hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1156","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devolu\u00e7\u00f5es e reembolsos - portugal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devolu\u00e7\u00f5es e reembolsos - portugal\" \/>\n<meta property=\"og:description\" content=\"Sem taxas de devolu\u00e7\u00e3o Sem custos de envio Reembolso total em 30 dias Garantia de substitui\u00e7\u00e3o vital\u00edcia Pol\u00edtica de Cancelamento Tem o direito de cancelar este contrato sem necessidade de indicar qualquer motivo, no prazo de 30 dias a contar da rece\u00e7\u00e3o dos bens. Para exercer o seu direito de&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/\" \/>\n<meta property=\"og:site_name\" content=\"portugal\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-14T08:50:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/returns-and-refunds\\\/\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/returns-and-refunds\\\/\",\"name\":\"Devolu\u00e7\u00f5es e reembolsos - portugal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/#website\"},\"datePublished\":\"2020-12-16T16:09:41+00:00\",\"dateModified\":\"2026-03-14T08:50:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/returns-and-refunds\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/returns-and-refunds\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/returns-and-refunds\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Devolu\u00e7\u00f5es e reembolsos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/#website\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/\",\"name\":\"portugal\",\"description\":\"Shop Win &amp; Office Ireland\",\"publisher\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/#organization\",\"name\":\"portugal\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/wp-content\\\/uploads\\\/sites\\\/52\\\/2025\\\/07\\\/logo-winandoffice.png\",\"contentUrl\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/wp-content\\\/uploads\\\/sites\\\/52\\\/2025\\\/07\\\/logo-winandoffice.png\",\"width\":400,\"height\":110,\"caption\":\"portugal\"},\"image\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/portugal\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Devolu\u00e7\u00f5es e reembolsos - portugal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/","og_locale":"pt_PT","og_type":"article","og_title":"Devolu\u00e7\u00f5es e reembolsos - portugal","og_description":"Sem taxas de devolu\u00e7\u00e3o Sem custos de envio Reembolso total em 30 dias Garantia de substitui\u00e7\u00e3o vital\u00edcia Pol\u00edtica de Cancelamento Tem o direito de cancelar este contrato sem necessidade de indicar qualquer motivo, no prazo de 30 dias a contar da rece\u00e7\u00e3o dos bens. Para exercer o seu direito de&hellip;","og_url":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/","og_site_name":"portugal","article_modified_time":"2026-03-14T08:50:40+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/","url":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/","name":"Devolu\u00e7\u00f5es e reembolsos - portugal","isPartOf":{"@id":"https:\/\/shop.winandoffice.com\/portugal\/#website"},"datePublished":"2020-12-16T16:09:41+00:00","dateModified":"2026-03-14T08:50:40+00:00","breadcrumb":{"@id":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/shop.winandoffice.com\/portugal\/returns-and-refunds\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/shop.winandoffice.com\/portugal\/"},{"@type":"ListItem","position":2,"name":"Devolu\u00e7\u00f5es e reembolsos"}]},{"@type":"WebSite","@id":"https:\/\/shop.winandoffice.com\/portugal\/#website","url":"https:\/\/shop.winandoffice.com\/portugal\/","name":"portugal","description":"Shop Win &amp; Office Ireland","publisher":{"@id":"https:\/\/shop.winandoffice.com\/portugal\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/shop.winandoffice.com\/portugal\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/shop.winandoffice.com\/portugal\/#organization","name":"portugal","url":"https:\/\/shop.winandoffice.com\/portugal\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/shop.winandoffice.com\/portugal\/#\/schema\/logo\/image\/","url":"https:\/\/shop.winandoffice.com\/portugal\/wp-content\/uploads\/sites\/52\/2025\/07\/logo-winandoffice.png","contentUrl":"https:\/\/shop.winandoffice.com\/portugal\/wp-content\/uploads\/sites\/52\/2025\/07\/logo-winandoffice.png","width":400,"height":110,"caption":"portugal"},"image":{"@id":"https:\/\/shop.winandoffice.com\/portugal\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/pages\/1156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/comments?post=1156"}],"version-history":[{"count":0,"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/pages\/1156\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.winandoffice.com\/portugal\/wp-json\/wp\/v2\/media?parent=1156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}