{"id":1159,"date":"2020-12-16T16:14:33","date_gmt":"2020-12-16T16:14:33","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1159"},"modified":"2025-04-21T16:37:05","modified_gmt":"2025-04-21T14:37:05","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/shop.winandoffice.com\/en\/warranty-policy\/","title":{"rendered":"Warranty conditions"},"content":{"rendered":"
\n

30-day money-back guarantee & lifetime replacement guarantee<\/h2>\n

Store Win & Office Keys<\/strong> offers a 30-day money-back guarantee on all products purchased. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.<\/p>\n

After these 30 days we offer a Lifetime replacement guarantee<\/strong> for all defective products.<\/p>\n

Legal warranty<\/h3>\n

The statutory warranty period according to German law is 1 year<\/strong> from the date of purchase for defects attributable to faulty design, materials or workmanship.<\/p>\n

\n

Conditions for defective goods<\/h3>\n

In the event of defective goods Store Win & Office Keys<\/strong> at its own discretion, either repair or replace the defective goods - free of charge<\/strong> - provided the following conditions are met:<\/p>\n

    \n
  1. The buyer must inform the seller immediately In writing<\/strong> about the defect.<\/li>\n
  2. The defect must be defective design, materials or workmanship<\/strong> by the manufacturer or seller.<\/li>\n
  3. The defective goods must be Requirement of the seller<\/strong> be returned.<\/li>\n
  4. If the goods were purchased from a Third-party provider<\/strong> manufactured and delivered to the seller, any warranty granted to the seller is transferred to the buyer.<\/li>\n
  5. The seller is authorized, at your own discretion<\/strong> to refund the purchase price of the defective goods if this has already been paid.<\/li>\n<\/ol>\n<\/section>","protected":false},"excerpt":{"rendered":"

    30-Day Money-Back Guarantee & Lifetime Replacement Guarantee offers a 30-day money-back guarantee on all products purchased. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. After the 30 days, we offer a lifetime replacement guarantee for all faulty products. Statutory warranty The statutory warranty... <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1159","page","type-page","status-publish","hentry"],"yoast_head":"\nGarantiebestimmungen - Germany<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.winandoffice.com\/en\/warranty-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantiebestimmungen - Germany\" \/>\n<meta property=\"og:description\" content=\"30-Tage-Geld-zur\u00fcck-Garantie & Lebenslange Ersatzgarantie bietet eine 30-t\u00e4gige Geld-zur\u00fcck-Garantie f\u00fcr alle gekauften Produkte. Wenn Sie mit Ihrem Kauf nicht zufrieden sind, k\u00f6nnen Sie ihn innerhalb von 30 Tagen gegen vollst\u00e4ndige R\u00fcckerstattung zur\u00fcckgeben. Nach Ablauf dieser 30 Tage bieten wir eine lebenslange Ersatzgarantie f\u00fcr alle fehlerhaften Produkte an. Gesetzliche Gew\u00e4hrleistung Die gesetzliche…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shop.winandoffice.com\/en\/warranty-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Germany\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/winandoffice\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-21T14:37:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Win_and_Office\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/warranty-policy\\\/\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/warranty-policy\\\/\",\"name\":\"Garantiebestimmungen - Germany\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/#website\"},\"datePublished\":\"2020-12-16T16:14:33+00:00\",\"dateModified\":\"2025-04-21T14:37:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/warranty-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/shop.winandoffice.com\\\/warranty-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/warranty-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/shop.winandoffice.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantiebestimmungen\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/#website\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/\",\"name\":\"Germany\",\"description\":\"Shop Win & Office Keys\",\"publisher\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/shop.winandoffice.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/#organization\",\"name\":\"Windows and Office\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/shop.winandoffice.com\\\/wp-content\\\/uploads\\\/2023\\\/07\\\/logo-shop1-transparente.png\",\"contentUrl\":\"https:\\\/\\\/shop.winandoffice.com\\\/wp-content\\\/uploads\\\/2023\\\/07\\\/logo-shop1-transparente.png\",\"width\":400,\"height\":111,\"caption\":\"Windows and Office\"},\"image\":{\"@id\":\"https:\\\/\\\/shop.winandoffice.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/winandoffice\",\"https:\\\/\\\/x.com\\\/Win_and_Office\",\"https:\\\/\\\/www.shopauskunft.de\\\/review\\\/shop.winandoffice.com\",\"https:\\\/\\\/www.ausgezeichnet.org\\\/bewertungen-shop.winandoffice.com-LVISA-1L2128\",\"https:\\\/\\\/www.trustpilot.com\\\/review\\\/shop.winandoffice.com\",\"https:\\\/\\\/www.instagram.com\\\/windows.and.office\\\/\",\"https:\\\/\\\/www.provenexpert.com\\\/shop-winandoffice-com\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@shop.winandoffice.com\",\"https:\\\/\\\/www.trustedshops.de\\\/bewertung\\\/info_X0D61065DA43E88C38A0834B62BA0A397.html\",\"https:\\\/\\\/aingsumonkinsen.com\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Warranty conditions - Germany","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/shop.winandoffice.com\/en\/warranty-policy\/","og_locale":"en_US","og_type":"article","og_title":"Garantiebestimmungen - Germany","og_description":"30-Tage-Geld-zur\u00fcck-Garantie & Lebenslange Ersatzgarantie bietet eine 30-t\u00e4gige Geld-zur\u00fcck-Garantie f\u00fcr alle gekauften Produkte. Wenn Sie mit Ihrem Kauf nicht zufrieden sind, k\u00f6nnen Sie ihn innerhalb von 30 Tagen gegen vollst\u00e4ndige R\u00fcckerstattung zur\u00fcckgeben. Nach Ablauf dieser 30 Tage bieten wir eine lebenslange Ersatzgarantie f\u00fcr alle fehlerhaften Produkte an. Gesetzliche Gew\u00e4hrleistung Die gesetzliche…","og_url":"https:\/\/shop.winandoffice.com\/en\/warranty-policy\/","og_site_name":"Germany","article_publisher":"https:\/\/www.facebook.com\/winandoffice","article_modified_time":"2025-04-21T14:37:05+00:00","twitter_card":"summary_large_image","twitter_site":"@Win_and_Office","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/shop.winandoffice.com\/warranty-policy\/","url":"https:\/\/shop.winandoffice.com\/warranty-policy\/","name":"Warranty conditions - Germany","isPartOf":{"@id":"https:\/\/shop.winandoffice.com\/#website"},"datePublished":"2020-12-16T16:14:33+00:00","dateModified":"2025-04-21T14:37:05+00:00","breadcrumb":{"@id":"https:\/\/shop.winandoffice.com\/warranty-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/shop.winandoffice.com\/warranty-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/shop.winandoffice.com\/warranty-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/shop.winandoffice.com\/"},{"@type":"ListItem","position":2,"name":"Garantiebestimmungen"}]},{"@type":"WebSite","@id":"https:\/\/shop.winandoffice.com\/#website","url":"https:\/\/shop.winandoffice.com\/","name":"Germany","description":"Store Win & Office Keys","publisher":{"@id":"https:\/\/shop.winandoffice.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/shop.winandoffice.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/shop.winandoffice.com\/#organization","name":"Windows and Office","url":"https:\/\/shop.winandoffice.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/shop.winandoffice.com\/#\/schema\/logo\/image\/","url":"https:\/\/shop.winandoffice.com\/wp-content\/uploads\/2023\/07\/logo-shop1-transparente.png","contentUrl":"https:\/\/shop.winandoffice.com\/wp-content\/uploads\/2023\/07\/logo-shop1-transparente.png","width":400,"height":111,"caption":"Windows and Office"},"image":{"@id":"https:\/\/shop.winandoffice.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/winandoffice","https:\/\/x.com\/Win_and_Office","https:\/\/www.shopauskunft.de\/review\/shop.winandoffice.com","https:\/\/www.ausgezeichnet.org\/bewertungen-shop.winandoffice.com-LVISA-1L2128","https:\/\/www.trustpilot.com\/review\/shop.winandoffice.com","https:\/\/www.instagram.com\/windows.and.office\/","https:\/\/www.provenexpert.com\/shop-winandoffice-com\/","https:\/\/www.tiktok.com\/@shop.winandoffice.com","https:\/\/www.trustedshops.de\/bewertung\/info_X0D61065DA43E88C38A0834B62BA0A397.html","https:\/\/aingsumonkinsen.com\/"]}]}},"_links":{"self":[{"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/pages\/1159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/comments?post=1159"}],"version-history":[{"count":0,"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/pages\/1159\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.winandoffice.com\/en\/wp-json\/wp\/v2\/media?parent=1159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}