{"id":1156,"date":"2020-12-16T16:09:41","date_gmt":"2020-12-16T16:09:41","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1156"},"modified":"2025-04-20T19:54:57","modified_gmt":"2025-04-20T17:54:57","slug":"returns-and-refunds-2","status":"publish","type":"page","link":"https:\/\/shop.winandoffice.com\/en\/returns-and-refunds-2\/","title":{"rendered":"Returns and refunds"},"content":{"rendered":"<ul style=\"padding-left: 20px;\">\n<li>No return fees<\/li>\n<li>No shipping costs<\/li>\n<li>30 days full refund<\/li>\n<li>Lifetime replacement guarantee<\/li>\n<\/ul>\n<p><strong>Cancellation policy<\/strong><\/p>\n<p>You have the right to cancel this contract without giving any reason within 30 days of receipt of the goods.<\/p>\n<p>In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample for this purpose.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p><strong>Owner:<\/strong> AINGSUMON KINSEN<\/p>\n<p><strong>Head office:<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Germany<\/p>\n<p><strong>Location Germany:<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Germany<\/p>\n<p><strong>Tel:<\/strong> +49 03023255685<\/p>\n<p><strong>E-Mail:<\/strong> <a href='mailto:germany@dl-winandoffice.com'>germany@dl-winandoffice.com<\/a><\/p>\n<\/div>\n<p><strong>Sample withdrawal form<\/strong><\/p>\n<p>(If you wish to cancel the contract, please fill out this form and send it back to us).<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\">\n<p>I\/we () hereby revoke the contract concluded by me\/us () for the purchase of the following goods ()\/the provision of the following service ():<\/p>\n<ul style=\"padding-left: 20px;\">\n<li>Ordered on () \/ received on ()<\/li>\n<li>Name of the consumer(s)<\/li>\n<li>Address of the consumer(s)<\/li>\n<li>Signature of the consumer(s) (only for notification on paper)<\/li>\n<li>Date<\/li>\n<\/ul>\n<\/div>\n<p><em>(*) Delete as appropriate.<\/em><\/p>\n<p>To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the deadline expires.<\/p>\n<p><strong>Consequences of revocation<\/strong><\/p>\n<p>If you withdraw from this contract, we must immediately refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us). For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.<\/p>\n<p><strong>Lifetime replacement guarantee:<\/strong><\/p>\n<p>If you have missed the 30-day refund period, we offer you a lifetime replacement guarantee for the product. If the product is defective during use, you will receive a free replacement.<\/p>\n<div style=\"border: dashed 1px gray; border-radius: 5px; background-color: #f5f5f5; padding: 5px; margin-bottom: 15px;\"><strong>Owner:<\/strong> AINGSUMON KINSEN<br \/>\n<strong>Head office:<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Germany<br \/>\n<strong>Location Germany:<\/strong> Wernher-Von-Braun-Strasse 16, 63303 Dreieich, Germany<br \/>\n<strong>Tel:<\/strong> +49 03023255685<br \/>\n<strong>E-Mail:<\/strong> <a href='mailto:germany@dl-winandoffice.com'>germany@dl-winandoffice.com<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>No return fees No shipping costs 30 days full refund Lifetime replacement guarantee Cancellation policy You have the right to cancel this contract without giving any reason within 30 days of receiving the goods. To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post, fax or e-mail)... <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1156","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fccksendungen und R\u00fcckerstattungen - Germany<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.winandoffice.com\/en\/returns-and-refunds-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fccksendungen und R\u00fcckerstattungen - Germany\" \/>\n<meta property=\"og:description\" content=\"Keine R\u00fccksendegeb\u00fchren Keine Versandkosten 30 Tage volle R\u00fcckerstattung Lebenslange Ersatzgarantie Widerrufsbelehrung Sie haben das Recht, diesen Vertrag ohne Angabe von Gr\u00fcnden innerhalb von 30 Tagen nach Erhalt der Ware zu widerrufen. 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