You need to install the correct software and use the activation assistant for your Microsoft Office product. setup.office.com is intended for the activation of Home and Student versions and is not compatible with the product code you have purchased.
Archives: FAQs
Error Message: “The execution of the code cannot be continued because VCRUNTIME140.dll / VCRUNTIME140_1.dll …
To resolve this issue, please download the Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, and 2019. The following updates are the latest supported Visual C++ Redistributable Packages for Visual Studio 2015, 2017, and 2019. It includes a base version of Universal C Runtime, see MSDN for details.
– x86: vc_redist.x86.exe
– x64: vc_redist.x64.exe
– ARM64: vc_redist.arm64.exe
- Download the appropriate version for your system.
- Start and install the downloaded version.
- Restart your system.
Can I purchase a large number of licenses at once?
If you wish to place a bulk order, please send us an email specifying the desired product and quantity. We will respond promptly and confirm your order based on product availability.
How long will Microsoft Office 2021 be supported?
Retail versions of Microsoft Office 2021 will be supported until October 13, 2026, with no extended support period, unlike older Microsoft Office versions.
What macOS versions are available?
Up until April 2023, macOS versions include:
- OS X 10.0 Cheetah bis OS X 10.11 El Capitan
- macOS 10.12 Sierra bis macOS 10.15 Catalina
- macOS 11 Big Sur
- macOS 12 Monterey
- macOS 13 Ventura
Can MS Microsoft Office 2021 be used on a Mac?
Currently, we only offer Microsoft Office 2021 Home and Business that works on Mac. In general, consumer customers can purchase Microsoft Office 2021 for Microsoft Windows and Mac, and business customers can now purchase Microsoft Office LTSC for Microsoft Windows and Mac. Microsoft Office 2021 and Microsoft Office LTSC 2021 are the next permanent releases of Microsoft Office. They include improvements over Microsoft Office 2019 and previous versions of Microsoft Office on-premises.
What is LTSC?
Microsoft Office LTSC is the latest perpetual version of Microsoft Office for business and government customers, a license-based license available as a one-time “perpetual” purchase, available for both platforms (Microsoft Windows and Mac). Like the previous version Microsoft Office 2021, Microsoft Office LTSC will include Word, Excel, PowerPoint, Outlook, OneNote, Access (Microsoft Windows only) and Publisher (Microsoft Windows only).
What Microsoft Office 2021 for Mac is available?
Microsoft Office Home & Business 2021 or Microsoft Office Home & Student 2021 are also available for Mac for a one-off purchase. The Microsoft Office applications Word, Excel, PowerPoint, Outlook and OneNote are available for Mac. The Publisher and Access applications are not available for Mac.
Do you offer after sales support?
Our customer service is available 24/7 and will be happy to help you quickly with any questions you may have. Please simply send us an email or use our chat to get in touch with us.
In some cases, we also offer a free remote support session. This involves us connecting to your PC remotely so that we can fix the problem as if we were on site. You can be sure that you can follow every step we take. To make this possible, we use the free AnyDesk software.
What should I do if I have issues with the purchased products?
You receive lifelong support for the products purchased on our website. Contact our customer service via email, and we will ensure that any issues are resolved.
